Life Beyond the Mailbox: A Cross-Tool Perspective on Personal Information Management
نویسندگان
چکیده
Email interfaces provide poor support for the personal information management (PIM) activities that users have adopted them for. This paper reports a user study that highlights how two aspects of PIM, information management and task management, cut across a range of tools, including email. We argue that effective support for such cross-tool activities cannot be provided through a focus on one interface such as email alone. Instead, a cross-tool approach is needed in PIM-related research and design. We present a prototype aimed at improving crosstool support for information management, and report the results from an initial evaluation.
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تاریخ انتشار 2002